Cancellation & Order Edits

What is your cancellation policy?

Orders can typically be canceled as long as they haven’t been produced by our workshop. However, due to our fully automated system, the cancellation window is very short. Once processing begins, cancellations are no longer possible. As a general rule, if you don’t contact us within 6 hours of placing your order, we may not be able to cancel it. If you need to cancel, please email us as soon as possible at support@paintarthub.com.

 

Can I add items to an existing order?

Unfortunately, our system doesn't support order edits. To make changes, you must contact us to cancel the existing order if possible and then place a new order.